Support Technician-Cottonwood,AZ-$25.00
Support Technician-Cottonwood,AZ-$25.00
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Job Description:
Core Responsibilities
- Manage and prioritize customer intake, phone inquiries, email correspondence, and customer service requests in a busy office environment.
- Coordinate multiple administrative tasks simultaneously while maintaining accuracy and responsiveness.
- Gather, track, verify, and maintain records, reports, and supporting documentation.
- Utilize Outlook, Teams, Excel, Word, PowerPoint, and other administrative systems to support business operations.
- Research information, compile data, and prepare reports or presentations for team and management use.
- Serve as a liaison between customers, employees, and internal departments while providing professional customer support.
Job Requirements:
Required Experience (Non-Negotiable)
- High school diploma or GED.
- 4+ years of experience in advanced administrative positions or an equivalent combination of education and experience.
- 4+ years of experience using Word, Excel, and PowerPoint or similar computer applications.
- Advanced proficiency in Microsoft Office Suite, including Outlook, Teams, Excel, Word, and PowerPoint.
- Knowledge of specialized administrative functions and the practical application of those functions to complex business situations.
- Strong organizational, coordination, and research capabilities.
- Ability to multitask, prioritize competing work demands, and maintain attention to detail in a fast-paced environment.
Preferred / Valuable Background
- Experience supporting a small office environment with multiple functional groups and stakeholders.
- Strong communication and interpersonal skills with both internal and external customers.
- Demonstrated teamwork, adaptability, and flexibility.
- Exposure to project coordination or project management activities.